Dear Customer, Greeting from Zoffio…!!! Thank you for writing back to us. We regret for the inconvenience caused to you. We would like to inform you as per the update from our courier partner now they do not have the service for your place for reverse pickup and they have confirmed it will not be possible to pickup the product from your place, so kindly send the product to us on the following address which is provided and kindly share the courier slip with us for us to reimburse the shipment charges to your account. Order # 151210C-166913 for “Irvine Beat Box Portable Bluetooth Speaker” with SKU # A118743, 1 quantity. Request to kindly have this product packed with Paper/Bubble wrap which you have received at the time of delivery and have this sealed with tape so that the shipment is not damaged in transit. Please include all the peripherals that have come in the Original Packaging. Note:- Request you to share the return shipment details within next 48 business hours, if failed to receive the product with in 14 days return policy could not process the coupon code. Please find the below is Warehouse address where the shipment needs to be returned and share the Courier details for the return shipment. Order # 151210C-166913 Arcadia Technologies Pvt. Ltd. Attn- Sukhdeep Singh Ground Floor 36/2, Somsundra Palya, Sector – 2, HSR Layout, Bangalore – 560102 Contact # +91-90355 96333 Once the product reaches our warehouse the same will be checked and refund will be processed immediately. Once again, sincere apologies for the inconvenience caused to you. We hope that you will give us a chance to serve again. For any further query you can reach us on our helpline +91 90355 96333 between 9.00 am to 8.00 pm 7 days a week or email at [email protected]. Thanks & Regards Team Zoffio