i received a promotional email with an offer “Samsung Galaxy Neo + Ray Ban Glasses ) in Rs. 1999/- I followed the link and was guided to www.snaaphotdeals.com. I ordered the combo and the payment was done through paytm.com. I even had a word on their customer care number twice and everything seemed all right. I was told that i will receive the order in 7-8 working days and a tracking number once the order is shipped. I did not get any tracking number after 2 days and that is when i started looking for other compaints and reviews online and found them in plenty.
Their customer care number is always busy when you call them now. I have sent several emails but there is no revert.
My order no. is #100004353,
Satish Sehgal
+91 9743874281
+91 9535149901
[email protected]
I got a promotional email in the name of a girl (Soumya) the email ID was traced to [email protected], but it was “SNAAPHOTDEALS” However I followed the click link from the email and I chose the Rs. 1699 Order (Casio Watch+Bugatti Shoe combo Promotional offer) with the Order #100007593 on the 30th March 2015. The price amount was deducted from my bank and I got a invoice for the same but I did not receive any email nor call confirmation on my order. Out of doubt I tried to track my order when I logged onto the website I found the complaint forum in which I found multiple complaints on this company (website). Above all, the payment went through Paytm, Now I’m not sure if the branded companies are also hand-in-glove with the fraudulent companies like this. This makes me very unsure to make any online purchases anymore given the fact that this country has some of the best online stores. These small companies are tarnishing the leaders.
1. What are the other online stores doing about this?
2. Does the government intend to act upon this or will sideline peoples’ cry?
3. Do payment gateways and online stores also support and have a share in all the fraudulent transactions?
4. How will paytm act on this false usage?
5. Will these fellows be punished for cheating?
Please request all that before you make a purchase check the AUTHENTICITY or my personal advice is CoD.
I can be reached on the below email for any discussion. I will address anybody anytime, even if the GoI is contacting me.
Hemanth
[email protected]