I have ordered for Micromax A210 (Canvas 4) on the site www.retailbunny.com on dated 19/03/2014 my first purchase order No. is 757 and amount is Rs. 12548/- and Second order for Micromax A210 (Canvas 4) same model on dated 20/03/2014 purchase order No. is 773 amount Rs. 12548/- totaling amount Rs. 25096/- through HDFC Net Banking.

So, after 20 days I make call to their customer care then they tell me that they don’t have this model in their stock, so I ask them to refund the amount. Then Retail Bunny fails to provide me the mobile Micromax A210 (Canvas 4) for which I ask them to please refund the amount of Rs. 25096/-. But they never even reply my calls and till date i.e. 15/10/2014 they fail to refund the amount.

So, kindly help me to refund the said amount.