Dear Sir/Madam,

I have purchased a LED TV from Snapdeal on 12th August 2015.
While purchasing, I was given 2 offers from snapdeal.
1st is 10% cashback and 2nd is Old TV exchange.

For 1st offer, I have to wait for around 60 days but regarding 2nd offer, I have applied for exchange of my old LCD TV through snapdeal partner Greendust.

It is more than a month but till date there is no positive response from GreenDust for exchange.
Also snapdeal people are behaving very rudely.

I have received “N” number of calls from snapdeal but everytime they just want to close the complaint which I have made without any solution.

I have called and complaint about this to Snapdeal many a times but till date no positive response from Snapdeal .

I have already contacted Greendust on given number but there is no positive response from them.

I am regular customer of snapdeal since 2012 and this is the first time I am facing a problem.

Kind Regards

Arif
8879329489

Reference:
1) Snapdeal Order ID: 7837126745 (Onida LED TV, delivered on 19-08-2015)

2) Snapdeal telecomplaint No.: 06259618 dated 26-08-2015

3) Snapdeal reference number 06292509

4) Snapdeal reference number for any future correspondence is 05810009

5) My GreenDust request number is 56759 dated 12-08-2015

6) My GreenDust request number is 56942 dated 21-08-2015