Hello,
I had placed an order on snapdeal on 20-Oct and they said estimated delivery date was 26-Oct.
Obviously it did not reach on 26-Oct and no update on shipment tracking as well, hence submitted complaint.
snapdeal replied asking to check in track order section, although there was no status update in Track Order or in shipment tracking.
They again changed estimated delivery date to 6-Nov, order not delivered, again submitted complaint, same thing I was asked to check track order and shipment track, and same status with no change in status update.
Today is 10-Nov, submitted complaint at snapdeal multiple times but no proper response and no action taken, neither any update on the status of the order nor on status of the shipment.
Am I supposed to spend my time going after their Courier partner ?
Please dont ask me to contact help@snapdeal or at their CS number, they are not able to help and not able to do anything.
Order Number # 3277342376
Shipment Number # 712795219
Just cancel my order.
Thanks,
Piyush