we ordered 1 combo offer of samsung s3 neo+sunglass for 1999 amount deducted from the bank,and they given fake numbers kindly assist for refund

I have placed an order for s3 neo with rayban sunglasses 2 nos through credit card for which I have been sent the order no and payment has been Debited. After waiting for about three weeks now I am trying to access the website to find the status of my order and the website is not in use. I want either the product or my money to be refunded.