For the Elevators we need to have a copy of the ‘Lift Completion & Commission’ and ‘Maintenance and fitness for use’ certificate issued by Johnson Lifts as none of the safety features are available in the lift. The lifts commissioned are being run in a very bad state with malfunctioning happening every now and then and people getting stuck in the lift for hours due to no ‘standard operating procedures’ and ‘disaster recover’ in place. The lifts administration is un-manned and un-responsive to all the failures that people experience every day.