rosencakes.com Complaints & Reviews

By: Priyanka Mishra

This is in regards to order id ORDER ID: #7353
I placed an order for delivery at midnight slot around 11:55 PM (9 PM-12 AM). The order has been delivered to address before 8PM. How can a company do this blunder thing after having pre-enquiry and confirmation through telephone as well as mail chat. I am attaching all the copies here.
And now I want my complete money of 1299/- back for cheating and befooling customers by giving wrong information. The entire concerned customer executive with whom I spoke Ms. Anjali
​ ​and Ms. Priya​​ ​(telephonic​ ​​c​all at 3.30 PM on 31st july to assure delivery at midnight), Ms. Sophia told complete lie​ for the commitment​ that the delivery will be done at 11:55 PM.
They delivered the product at 4 PM.
And the cake so bad and spoiled.
Now the company manager want picks the call or entertain any emails.


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