Quikr Complaints & Reviews
By: vijainvk
Quikr Doorstep
May 10
to me
Quikr
Hello,
The seller has accepted your offer of ₹ 1400. Hurry up and buy before others do! You can pay the amount online.
Pay Now
We encourage you to contact the seller and ensure availability of the product.
In case, you have already found a seller outside of Quikr, you may still avail intracity Doorstep transportation service
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Manual Treadmill with stepper and turntable for side turning for sale,
AD ID: 291216138
Seller: [email protected]
Mob: 9008322055
Offer Id: 100012152096 18:47PM, 09-May-17
Offer Amount
₹ 1400
Track Status
vijayakumar n
May 12
to doorstep
Sir,
I’ve made the booking amount for the above mentioned add., but your doorstep person has came with the product & I’ve inspected the product & it’s in not good working condition , so now what is the next step will you refund the amount or if I select different add., will it be transferred to that add..
Can you let me know what can be done as soon as possible.
Regards,
Quikr Support via adjetter.com
May 12
to me
Ticket No:4945575296
Dear Customer,
Greetings from Quikr Doorstep!
We have received your support message and we appreciate you taking the time to bring your queries, issues or suggestions to our attention. Please be assured that a Quikr team member will respond to you within 2 business days.
To provide us with additional details, updates or follow-ups in any future communication, you can simply mention the Ticket ID displayed at the top left corner of the screen.
We really appreciate customers like you who let us know when things aren’t right. Your feedback will assist us in becoming better at what we do.
Thanks,
Quikr Doorstep
Sandhya Pemmaiah via adjetter.com
May 12
to me
Ticket No:4945575296
Dear Mr. Vijayakumar,
Thank you for writing to Quikr Doorstep!
We are sorry for the inconvenience you had to go through and please accept our apologies for the troubles caused.
With regard to your query, we would like to inform you that for the AD ID: 291216138 as per our update, the order status has been marked ” RTO In Transit”.
Post RTO (Return to origin), the refund amount will be moved to your Quikr wallet, which you can use to purchase other product in Quikr.
If you do not purchase any product in the duration of 8hrs then the amount would get auto-credited to your respective account (refund will be provided back to the same account through which the payment was made) and the same would get credited in 5-7 business days from the date of initiation.
Appreciate your time and patience in this matter.
For any clarification or query write to us at [email protected] or just give a call 080- 67364545.
Regards,
Sana
Team Quikr
Hello,
We have received your payment of ₹ 1000.
The payment id for this payment is 5000749213. You will need to pay the rest of the amount when you receive the product.
Now just sit back and let Quikr take care of the rest!
Payment receipt invoice
Manual Treadmill with stepper and turntable for side turning for sale,
AD ID: 291216138
Seller: [email protected]
Mob: 9008322055
Track Status or Report an Issue
Final offer price ₹ 1400
Shipping charge ₹ 341
Booking amount (-) ₹ 1000
Balance payable ₹ 741
vijayakumar n
May 24 (4 days ago)
to doorstep
Hi,
I don’t understand what sort of service from your quikr are you provided.
I had made the booking amount for the selected product later it was cancelled due to defect in the product, after that am calling to your backend it was said the returning process will take 5-7 working days, ok I accept all your process now where is my money ?.
Today I called your backend I got the answer it was transferred on 10/5/17, this how it can happen payment process was made on 12/5/17 & how can you transfer the amount 2days before.
Whatever the matter is I just want my money back? Or else I ‘ve to look the issue I other ways, the amount maybe low I want my money back.
Regards,
Vijay
Puneeth S via adjetter.com
May 24 (4 days ago)
to me
Ticket No:4956057130
Dear Mr. Vijay,
Thank you for writing back to us.
We are extremely sorry for the unfortunate experience you had to go through. We are constantly working on improving our services to serve you better further in future transactions.
Our customer’s feedback is important to us to fine tune our process and we shall definitely push this information forward to help us meet our customer’s needs.
For further clarification please write to us at [email protected] or give us a call on 080-67364545.
Regards,
Puneeth.S
Team Quikr.
dear hi,
the above attached mails conversations is with me & quikr team but the thing is still ive not got my money back ,so am bring into your forum i need my money.
regards,
vijay