On 25th July 2014, I received a call on my mobilephone from the number 9555596706, person told her name JITU SINGH from SBI card.She appraised me that system of Reward points in SBI card is being abolished instead a card shall be sent to my address whch shall make the existing card eligible to fetch a discount of 25% on all the purchases made at selected outlets of my area. A directory of these outlets will be supplied with the card. Finally she asked me to buy some articles like trousers, shirt, reabock shoes etc. costing me Rs.7799 as an essential for accepting the offer. On reluctantly accepting the same by me, she asked me the six digit number (OTP) which by that time I had recieved in my moble. I gave her the number innocently (My mistake) and the amount debited in my account for payment to Laplume Group Mumbai.
Immediately I called and spoke to her and told her the amount has been debited to my card but, she assured that it will get reversed nothing to worry but to my shok when my bill got generated the amount was not revesed and total amount got debited. after which several calls were made and still they tell me that it will be done in one day or two. But today when I called them they talk as though they did a favor to me ande I hav econfirmed them the OTP number and also they say that it is a 27 days process and I need to wait. Repeated calls to them is only making me feel that they have cheated me. whem i told them that i will lodge a complaint they are asking if i lodge a complaint will your money come back . Till than I have not received any of the articles; on asking SBI card customer care, the reply was that I had been cheated.
Kindly do the needful.