On 17th July 2014, I received a call at my land line phone which does not have caller ID, person told his name Anurag from SBI card. He appraised me that system of Reward points in SBI card is being abolished instead a card shall be sent to my address whch shall make the existing card eligible to fetch a discount of 25% on all the purchases made at selected outlets of my area. A directory of these outlets will be supplied with the card. Finally he asked me to buy some articles like trousers, shirt, reabock shoes etc. costing me Rs.7799 as an essential for accepting the offer. On reluctantly accepting the same by me, he asked me the six digit number (OTP) which by that time I had recieved in my moble. I gave him the number innocently (My mistake) and the amount debited in my account for payment to Laplume Group Mumbai.
Till than I have not received any of the articles; on asking SBI card customer care, the reply was that I had been cheated.
Kindly do the needful.
Post your reviews / feedback or experience by clicking on the following submit complaint button.
Frustrated?
Frustrated?
Dear Surendra,
Did you get back the refund ????? U can contact me on [email protected]
Regards
Anand
Hi Anand,
Do you have solution to the fraud happened with with Surendra. Same has been done by me. I contacted my credit card customer service and they have taken the complaint but they have refused to take it as a dispute. They are issuing a letter mentioning the case through which I can lodge a FIR. But bank will not be able to help in this regard.
Kindly suggest.
Thanks and regards
K. A. Sabharwal
Hi Mr.Anand, As per RBI guidelines, u should not disclose any bank details even to the bank officials. However, you done my mistake and transaction succeeded. In such circumstances, bank should not refund the money; rather you can file a cyber complaint on nearest police station. They can trace those culprits. Be thank to god for not fetching the entire fund. Plz do blocking the card immediately if not done before.
Hello sir
we have received call on 4 september 2014 saying that vise card REWARD POINT CLOSE DOWN
against the vise card company is give you Discount card for 25% against your REWARD POINT
but when i got SMS form my bank say your card debit with RS 6899 .00
then I call MISS ANJAN SHARMA CELL NO 92 688 88178 AGAINST SHE TOLD ME THAT I WILL CREDIT TO CARD
BUT UPTO NOW NO MESSAGE I HAVE RECEIVED FOR HER
she GAVE ME WORRY INFORMATION AND CHEAT ME
i WILL REQUEST THE COMPANY laplume group CREDIT MY CARD OR WE HAVE FILE LEGAL NOTICE TO COMPANY
WE HAVE ALL THE CALL INFROMATION WITH US
WE AGAINST Request you to cedit my card and cancel the discount card and other benifit
khemka
On 25th July 2014, I received a call on my mobilephone from the number 9555596706, person told her name JITU SINGH from SBI card.She appraised me that system of Reward points in SBI card is being abolished instead a card shall be sent to my address whch shall make the existing card eligible to fetch a discount of 25% on all the purchases made at selected outlets of my area. A directory of these outlets will be supplied with the card. Finally she asked me to buy some articles like trousers, shirt, reabock shoes etc. costing me Rs.7799 as an essential for accepting the offer. On reluctantly accepting the same by me, she asked me the six digit number (OTP) which by that time I had recieved in my moble. I gave her the number innocently (My mistake) and the amount debited in my account for payment to Laplume Group Mumbai.
Immediately I called and spoke to her and told her the amount has been debited to my card but, she assured that it will get reversed nothing to worry but to my shok when my bill got generated the amount was not revesed and total amount got debited. after which several calls were made and still they tell me that it will be done in one day or two. But today when I called them they talk as though they did a favor to me ande I hav econfirmed them the OTP number and also they say that it is a 27 days process and I need to wait. Repeated calls to them is only making me feel that they have cheated me. whem i told them that i will lodge a complaint they are asking if i lodge a complaint will your money come back . Till than I have not received any of the articles; on asking SBI card customer care, the reply was that I had been cheated.
Kindly do the needful.
give my money back i am in need of it take back all you items I AM NOT INTERESTED IN THE ITEMS I ONLT WANT MY MONEY BACK
Hi Everyone
Did anyone of you got the refund? My parents faced the same thing and now they are helpless to get the refund. Any help would be highly appreciated.
I suggest we all file a combine FIR and register a fraud case in consumer court
Let this case be brought in media so that others will get alert and they will not do this thing again.
Kindly reply
Did anyone got a refund?. Same thing happened to me , The person claimed that they are calling from ICICI Bank and detected money from my account.
ICICI Bank is refusing to take complaint and they are asking me to file a FIR in the nearest police station.
Can any one help me how I can get this refunded?.
, I received a call from a fixed line no: 011-64640361 confirming that they are calling from Master visa department, asking my card details, my DOB, mother’s maiden no in order to increase my credit limit with attractive offers. Besides, they requested me to send my credit card cum my ID proof through a whatsapp number which is configured by those culprits (7529929814). This is an Aircel Delhi GSM number which is active and attending the call while I called.
He is having my entire card number, asked only my expiry , CVV number asked to punch in OTP. Also told that, an automated voice call will be initiated where I was informed to enter the CCV through my phone while on call. When I denied they said my card will be blocked. Then I got suspicion asking why you need my card full number. if you are calling from bank then you will have all these details. He said he is asking these details just to ensure that I am right person. I told them if bank is treating me as important customer that they should do it anyway they are giving the credit to my account directly. He tried to convince me to give the details. I told him I will not give any more details. I ask him to connect to Sr person for which he said the manager will call me after some time and I did not got ay call after that.
But I never disclose any of my details, since I am surprise to feel how they fetch my card number and name? Request you to take some serious actions or do investigate by calling the whatsapp no or 011-65990157. If we are behave like an uneducated, they will inquire you all the details. Hope a team is working on the same since I noticed 3 male and 2 female voices.
Hi all,
The same story happened to me also on 11th Feb 2015.The best solutions is we should not use any credit cards.
PLEASE RE-SEND THE COURIER PARCEL BY MISTAKE I ROUGH USED
NAME: SANTHOSH
MOBILE NO: 9880766072
ADDRESS: NO 114 1ST MAIN RAOD BENNIGANAHALLI DOORVANI NAGAR POST OLD MADRAS ROAD KARNATAKA BANAGLORE-560016
Same thing happened to me, but they said my last two months billed amounts how they can get this details
NODAL OFFICER
FRAUD TRANSACTION
LAPLUMEGROUP-EPAY KEREL
A COMPLAINT OF DEBIT CARD NO.6002061024700019991 SBBJ BANK HOLDER NAME –DEEPARAM KAJLA IS REGISTERED AT CYBER CRIME POLICE STATION JAIPUR RAJASTHAN INDIA . IN THIS CASE A UNKNOWN PERSON HAS DONE ON LINE PURCHASING / RECHARGE / ANY OTHER SERVICES FROM YOUR COMPANY . THIS IS FRAUD TRANSACTION . IT IS NOT DONE BY CARD HOLDER .
1- DEBIT CARD NO.6002061024700019991 SBBJ BANK POS-000000001248418 TXN=040714101277 DATE 07-04-2015 TIME-10:43 AM AMOUNT-8388/-
PLEASE STOP THIS TRANSACTION’S DELIVERED GOODS AND ANY ANOTHER SERVICE . THIS TRANSACTION IS FRAUD .
MUKESH KUMAR
SUB INSPECTOR
Cyber Crime Police Station,
Jaipur, Rajasthan,India
Office:+91-141-2309547
E-mail: [email protected]
I have a credit card of SBI bank Card ,4th Aug 2016 I have received a call on 07065330155 Abhijeet singh, said me that the SBI has revise their policy in rewards points , they offer me a 25% cash back card & 2 gift hampers. For this transaction I was spend Rs.7849.00 from my credit card in 6 month EMI Rs. 1308/- each month & ask me my OTP unfortunately i have not tell them that password but still don’t know how the transaction has happened…..
04/08/2016 toffelnstyle_EPayKerel MUMBA IN Debit 7,849
So please help me
A.Sreedhar