I had purchase a saree from indiarush.com on 04Dec. But i got wrong product. When i send request to change that product they send me a mail after one week and now they told me they cannot change my saree. My return request is cancel.
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Dear Chhaya,
Greetings from IndiaRush
Kindly accept our sincere apology for the inconvenience. This is regarding your order number #100163478, Your return request was canceled as we have requested your many time to share wrong product images but we have not received any revert from you not even call or e-mail, we are really sorry as now tat is over so we are unable to proceed your request now. please check the below e-mail which we have reverted you through our care e-mail id.
FYI
Dear Chhaya,
Greetings from IndiaRush
Kindly accept our sincere apology for the inconvenience.
We tried to contact you, however could not reach you. Please note that we request you to upload the image of wrong/defected/damaged product on return panel (http://indiarush.com/customer/account/) within 24 hours, to avoid the cancellation of your request. We will send the details to our concerned team and take action accordingly.
We really appreciate your patience and thank you for giving us an opportunity to resolve the matter as soon as possible.
For further assistance, kindly contact us at 8860870631 from 10am-7pm or write to us at [email protected].
Regards
IndiaRush
For further assistance, kindly contact us at 8860870631 from 10am-7pm or write to us at [email protected].
Regards
IndiaRush