Can IB truthfully answer these questions?
- Why did IB sell flats in a Phase I & II before submitting building plans for approvals to the concerned authority, which is illegal?
- The initial plans given to customers in a Phase I were for 15 storey buildings with the promised loading of 33%. Were these plans ever submitted for approval? If so, on what date?
- Why did the plans change & when (on what date)? Why were the customers not informed of the changes and their consent sought?
- IB decided to change plans for reasons best known to it & beneficial to it. Can IB explain in what way it benefited the customers to have taller towers and more residents per acre sharing space & amenities?
- What is the population density (residents per acre) originally sanctioned for IB Panvel Greens?
- What will be the population density estimates as per the current plan for Phase I & II?
- Why did IB change Phase plans so many times? No other project has had as many changes as IB Panvel Greens. Can you confirm the number of times changes were made to the plan & resubmitted for approval? Did the changes in plans have anything to do with additional land IB acquired in the meantime?
- Why were amenities shifted from one Phase to the next after bulk of the flats was sold out in that Phase?
- When the Phase I plan changed from 15 storeys to 32-37 storeys, the loading should have come down from 33% to a much lower figure as the common areas were now getting divided over larger number of flats. How did the loading go up to over 40%? Can IB share the math?
- Can IB share with the customers how it calculates ‘super-built-up area’?
- Can IB define what it means by ‘carpet area’?
- Can IB define what it means by ‘saleable area’?
- On what basis or under what law is IB allowed to change the super-built-up and/or carpet areas of flats and charge customers additional amounts, or give lesser carpet area for the same total consideration?
- Many Phase I customers have been forced to shift from their original booking to higher floors at additional cost for no fault of theirs. If IB changed plans, why were the customers forced to pay?
- How have IB charged its customers for parking despite Hon Supreme Court ruling which makes this illegal?
- Why have IB charged customers for PLC, when their original choice of flats have been completely changed and after waiting for up to 3 yrs, they have no option but to take what s offered under the changed plans and for which no consent was ever taken from the customer?
- How can IB include clauses in the Sale Agreement that are unfair / illegal / abusive / in violation of established laws & customer rights when there are court judgements that make it illegal?
- Does IB think it fair / moral / legal that it charges its’ customers 18% interest on slab payment defaults, but uses customers’ money for years & years without delivering flats or compensation for the delay?
- Does IB think it fair / moral / legal that it can refuse to compensate customers for the opportunity / interest / rental losses they have suffered in waiting for their flats, and now have no option but exit the project because the flats are still not ready?
- Is IB willing to change Phase I & II agreements to remove abusive/illegal clauses (agreement has many & the list is very long, can be provided if IB so desires) and bring it in line with “model Apartment Buyer Agreement (ABA)” or “model Sale Agreement” recommended by CCI?
- Correct way of calculating loading is from carpet to super built up. So, let’s say, 33% loading for a 1000 sq ft carpet area flat would make it 1330 sq ft saleable. Does IB agree this is the correct way?