Hello my name is thomas pereira. I had applied for a credit card online on 24 july 2014. Last month in the month of august on 26th I received a provional approval on my email od. I submitted the necessary documents. On 5th sep 2014 my office verification was done but my residence verification was never done. Later I checked the staus online and the status is still open. But when I called up the customer care they said that the credit card application has been declined and they are not giving me a reason for the same. How can a credit card be declined when my residence verification has never been done. My reference no is 6085935273