I brought a package for Udaipur for 2Nights & 3 days of Rs 16700 from travel agent known as holidaytrip.in based at 216-A/5, Gautam Nagar Rd, Block B, Neeti Bagh, New Delhi, Delhi 110049. When i was looking for packages , their executive UMA was continuously calling me, sending me mails etc to convince me to buy package & she gave me good deal so i brought this package & pay money online through payumoney. But when we left from home for trip, problems started.
Slowly we got to know that things are different what UMA has told me.

1) Bus in which our tickets were booked was 1 hr late, then we saw two single sleepers were booked , one in front of bus & one at the last end of bus, when they knew we need double sleeper as we are husband & wife. For this reason we had to manage on single sleeper for whole night, around 12hrs journey.

2) when we reached there on 24th Jan 2016, we found that driver & the car was different from what we have given in the package.

3) after reaching hotel at around 8:00am, concerned person of hotel told us that our chekin is at 12 noon, when travel agent knew we will reach at 8:00am, so we had to wait, then we requested again and again to hotel manager he gave us permission for checkin at 9:00am.

4) I was told by UMA that breakfast & dinner will be included from the first day in package but when we went for breakfast, they asked us that breakfast is not included. Then after request, they allowed us to do so.

5) All the places which was mentioned in package details for sightseeing, was not the same. We asked driver about locations, he said that these locations are out of udaiur, he is not supposed to go outside. He has been asked to nearby locations only.

6) Dinner of the hotel was of low quality. It was limited to Rs 650 per day, we could not order more than this amount.

and with all these problems , when we were calling on company’s no , Mr Kartik was attending calls & every time he was saying , let me speak to concrened person , i will get back to you but we never got any response. When we asked UMA about thsi, she said that it was sunday & then 26th Januray so she was on leave that why couldnt helped us.

Overall it was pathetic trip i ever had.
I don’t want anyone else to suffer what i went through
Kindly take action against them otherwise they will be doing same with other people also.