Respected Sir,
I have been cheated by Health Sanctuary executives with the False commitments
I have paid the amount of Rs.80000(Most of the payment through my credit card and given some of the amount upto rs.30000 in the year 2012) to Health Sanctuary Gujrawala Town and I have not taken any services since October as this was not helping me out asked to get it adjusted for my Liposuction Surgery and they promised that they are adjusting complete Rs.30000 + Rs.50000 for my Liposuction surgery but instead of that they have done some cryo which they call as Non surgical Liposucton on 06th Sep 2013. I asked in writting but Anu declined to give me the same in writing and she said that the company is not going to run away. When I asked that I want to speak to a Doctor or Surgeon before my Surgery. Dr.Anu referred Dr.Nadeem to speak with
At the time of inqury with Dr. Nadeem he told me that with Liposuction the weight loss surgery(upto 6-9 kgs and above depending on body to body) get loss immediately and they will show the same after putting the fat into a bottel. But at the time when I asked for the appointment they forced me for cryo, I told the lady Dr. Anu if it didn’t work she has to get my liposuction done. She promised me that I am going to get effect of 100% and is save than liposuction. 40% result I can see after 2 weeks. and 60% result after 1 month. But no changes in my body as of Today.
And after doing my non surgical liposuction,there were no changes in my weight as well as inches also they have asked me to follow some diet program and asked me to wait for 2 months and defiantly I will lose Inches and my tummy will be completely in .
After following the diet program for 2 weeks I got my measurment done on 19th Sep but there were no changes, so I called Dr. Anu once again for the clarification and then she forwarded my case to Dr. Anjana
And now Dr.Anjana in corporate Gurgaon office of Health Sanctuary taking care of my case and asked me to wait for 1 month but again no changes and the same inches,.
And When I asked for my Liposuction:
Anjana declined and said that she cannot do my Liposuction for 1 year but she will come out with some solution and asked me to wait for another 4 weeks And now 8 Weeks(2 months are completed but I got no results).
I must say she is very smart lady, She always play with her words. She want me to Keep Dr.Anu out of the conversation(the Person who started conversation,given false promises to me).
She thinks that other people are free enough to work like a puppet as she asks. Somtime she asks me to go to Gujrawala Town for my measurment and now she is asking me to go to her Safdarjung office.
I have also gone to her Gurgaon Corporate office to speak to an Owner of the company but they do not let me speak with him/her.
But she promised that she will give me some solution by 7th Nov and on 6th Nov she asked me to visit Safderjung Branch for my measurment. And I puppet of Health sanctuary after getting an appointment on Saturday(09th Nov 2013) (after number of calls to Anjana) got appointment for 11th Nov 2013(Monday) 11:30 AM – 12:00 PM and I went there. But Strange, there was no doctor available and the Puppet was back to Home with no solution which I was expecting on same day.
Now I am realy very frustrated and its Hike of Inefficieny, now they again want me to visit Safderjung on 15th Nov 2013 and I puppet of Health Sanctuary has no choice a part from going to Saferjung again.
I went on 15th Nov and got my measurment done but no changes and same measurement.
After this I filed complain against Health Sanctuary to Consumer court for the Defficiency of Services on 1st Dec 2013 and My first date is on 13th Feb 2014 Also I filed the complaint with Mediator Centers and my first date was on 2nd Jan 14 and they didn’t turn up. They have now send the 2nd Notice for 17th Jan 14 to Miss Shubhi Hussain and R S Chowdhery(Owner of Health Sanctuary) but still they have not turned up and I have got my final date for 21st Feb 2014.
After this somehow I got Mobile number of Shreen and then she escalated the same to Dr. Vandana.
After speaking to Dr.Vandana I come to know that Dr. Anjana and Dr. Anu are not the doctors, they are just the counselers. Also, Health Sanctuary do not have any option of Liposuction surgery they get it done from some third party(Which they have never updated on their website) So, Now I also escalated this matter with Delhi Medical Council, to investigate this matter.
Please look into this matter on high priority and get it resolved ASAP.
I do not need any further services from Health Sanctuary as per I do not trust the company.
As per their False promises, I have taken loan from a Bank and paying the amount back in EMI’s.
I need my money to be refund Rs.80000 + Interet (interest I am paying to bank) + Rs.2500(mobile phone call charges) + RS.1500(Fare of my Traveling)..
I hope I will get the positive update from You ASAP
Regards
Nisha Verma
9999651433/9999651422
G-3/83A,Model Town 3
Delhi 110009
And My permanent address
G-3/42,Model Town 3 Delhi 110009
Health Sanctuary Addresses:
Gujrawala Town:
A – 9, Main G T Karnal Rd, Gujranwala Town Part I, New Delhi, Delhi, Mahatma Gandhi Marg, Police Residential Colony, Pocket B, Part 1, Gujranwala Town, New Delhi, DL 110009 Landline # 011 4238 1844
Corporate Office:
A 1 / 10, Deodar Marg, DLF Phase 1, DLF Ph 1,, Gurgaon, Haryana 122002 M # 088 60 418152
Dr. Phone Numbers are as Follows:
Dr. Nadeem: 9711728913
Dr.Anjana:8588820412
Dr. Anu: 9654722611
Dr. Vandana: 9873553028
Dr. Laxmi:She is not a doctor I suppose
R H Choudhary owner of the company 981075062
I have all documents as proof but I do not have scan copy of those documents.. If required I will get it scan and send it to you.