HDFC Smart Buy Complaints & Reviews
By: Shruti Srivastava
Hi I have been following to get my money back that came after cancellation from yatra.com.
The complaint too has been raised several times without any correct resolution. The recent complaint no. is SB000033676
Yatra has dedecuted the penalty of Rs. 200 which was discount provided by smart buy and when checked they told that it is yatra because of which HDFC smart buy provides discount so they need to deduct it.
Now Smart buy tells that they have not got the whole cancellation amount but only Rs. 346 Out of which again Rs. 200 plus canceelation charges they have deducted.
So, i got discount of only Rs,. 200 but deduction has been made twice by smart buy and yatra both.
Also, the price smart buy customer care told they received is half what is actually transferred by Yatra!
I have not got my money back after regular follow ups from 21 days now. It is almost a month. It is mental torture and harassment for the customer. I have been calling and wasting my money on calls as well without any resolution to it.
Please take strict action against this and please get my money refunded.