Recently I booked kerala tour from pune through the golden trips kolkota (thegoldentrips.com) email id [email protected] As a part of package I deposited Rs 12000 and 3000 in their account. After getting the payment they sent the payment details sldo. But after that they never guided us nor did they receive calls. Till the day I boarded the flight there was no details abt the package nor any hotel booking details so as to proceed for the trip. After lots of calls , messages, whatsapp, mails the only detail we got by mail was to pay the full package amount when the tour was to commence.This complaint has been lodged so that other tourist gets cheated in the same way.Also same complaint has been submitted to the cyber crime branch also so as to recover the money.