I have Aquaguard I-Nova water Purifier at my home in Pune. For it I have paid AMC charges for two years service contract to Eureka Forbes. Service contract ends on 1st October 2016. It is more than 1.5 years since Eureka Forbes changed Carbon and filter in machine. So I have been calling them on their customer care number 39883333 for last 3 weeks, but no one has come for servicing and Carbon filter change yet.
I had called on customer care number 39883333 on 20th January. They gave me Service Request no. 85311740 and informed technician will come in 48 hours for servicing and Carbon filter change. 17 days have passed after that. I called to customer care number and complained again, but no one has come from Eureca Forbes for carbon and filter change.

My customer code is 100025606.
It is very disappointing and frustrating that Eureka Forbes is not providing service evenafter taking money for AMC in advance
Sir, please see that Eureka Forbes replaces carbon and filter of my Aquaguard i-nova water Purifier and does servicing of it AEAP.

Thank You.
Hiren Shah
Mobile # 9371935298