I have ordered two products with order number #100009241 on 15 FEB 2014 on dejavutrends.com. Order was not shipped still 28th Feb. I called customer care many time between that duration but was not getting proper answer. Finally I cancelled my order on 28 Feb but still I didn’t get my money back. As per T&C they should process within 10 days, but I am still suffering for my money.