Dear Sir/Madam, I purchased one combo pack of puma shoes, watch, sunglass & card holder on 24th sept.2014. I paid amount through net banking there is problem arises on net connection, payment cannot done. Your executive Mr. Manish Sharma told me give your card detail he make payment. First he deduct Rs.4999 / two times. After some time another lady call me you are selected for lucky draw for Honda city. For that contest she want another payment for Rs.60000/ I can not agree for the transaction, but Manish Sharma make two transaction of Rs.49999/ & Rs.9999/ from my account. After that Mr. Manish Sharma told me your payment done. Then verification department call me about the order but I not agree for the order, because he deduct amount from my account without my opinion. That’s I canceled the order same day. About this complain I call to customer care department on this no-011 47445555. Mrs. Jaslin received the call, I told her about the above mention subject. She told me ok I check the telephonic conversation u and Manish then I will call u. But she cann’t call me. I will call her, she told me every time ur file is under process. After some days they called my brother for verification, because when I booked the order I used my brothers phone. By force they suggested him for verification done. But every week I told Mrs. Jaslin don’t call to my brothers phone. Four days before when I call to Mrs. Jaslin she told me ur order is ready for dispatch, I told her, I canceled the order on Dated.24th sept 2014.Pl. take necessary action about unauthorized transaction. It is not right way to behave customer. from pradeep kumar maharana. 09090771884