Mobile Service Providers

Vodafone – Unauthorized Deduction for DWAP Download by VODAFONE

It is a matter of great concern that VODAFONE is not at all paying heed to the problems of their bonafide long term customers. The Customers are practically defenseless for unauthorized deduction by the VODAFONE company on the pretext of DWAP Download, which is beyond customer’s capacity of verification. On 19th April 2015 it suddenly

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Vodafone India – Unreasonable deduction from the account

Hi, I am a Vodafone India customer at Chennai. Yesterday, on April 18, Rs. 149 was deducted from my account for some “DNLD-DWAP_ANI0149_PPU_CRE00691001”. I have a valid data pack active on my number. Then what is this download charge for?? When I called thhe customer service, they also couldnt tell me exact reason for deduction.

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