I have purchased some household items which has some damages and defects. The company Awok has collected these back from me for replacement. Its been 5 weeks now that I have not got the replacement or the refund. Each time I call they keep telling me that I will receive it this week, but nothing. They refuse to give the location or ever a manager you can talk to.
Please I need help. It is not a matter of money, but the cheating that they have committed.