Avenues India Pvt Ltd — Ccavenue payment gateway complaints

Alert for the customer

Dear customers, from the CCAvenue only your product is not delivery

we have some issues such as

Point 1: When we applied for payment gateway they never told us unwanted terms and conditions.
Point 2: Coordinator Hemalatha, on 8/2/2016 we have discussed rules and regulations about payment gateway. She told that rest of sexual product we can sell any product in our website .
Point 3: Since payment gateway was activated till now they never intimated us that when product is delivered then only the payment must be done by the CCAvenue.
Point 4: After receiving all the documents the coordinator Hemalatha, never told us regarding COD.
Point 5: We never provided COD options for any products which is our company terms and conditions. By their own interest the customers are placing their order.
Point 6: This COD options is our company own risk, if any issues arises company is only responsible.
Point 7: If we have COD option then why we have to go for payment gateway service from you which is a severe issue from your side.
Point 8: For any ecommerce business without a SEO and without advertisement none of the customer will visit to purchase the products.
Point 9: Since from our business has lunched till now our company has spent more than 10lakhs (for Facebook and Google) for advertisement.
Point 10: Till these days we have spoken with a coordinators Hemalatha, Jigar, Ganesh, Girish, Vishal and Anil, each and everyone gave us different stories at the end none of them gave us the solution. For this we have voice record as evidence.
Point 11: From avenue’s only our business name is spoiling. So we don’t want spoil our own business by ourselves. Anil and Vishal told us to go for legal action and we are about to move for media also. If any problem arises for your company we are not responsible for that, because the problem is yours. So today we are going to file a case against CCAvenue, after this we will go for the media too.
Point 12: This is the main issue that from the beginning none of them have informed us about COD option.

Find the attachment :

Thank’u

MY SELECTIONS

502, 5th Floor, Sri Durga Tulasi Towers
Near Saibaba Temple, Dwarakapuri Colony
Panjagutta, Hyderabad – 500082, India.

Email :- [email protected]
Web:- www.myselections.in
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