I have ordered 3500rs flowers and chocolates on 11 Feb for 14 Feb as a valentine day present to my wife. As requested by Arenaflowers support team India (Samiksha) I did an instant payment online and was assured that the gifts will be delivered on 14Feb. The result on 14 Feb 2015 was that no gift was delivered. When tried to contact arena support desk none of the contacts detail worked or they picked our phone through out the day. This have ruined my valentine day and have caused me and my partner great pain.
My Details
Name: Ajay kumar Dubedi
Date of Order: 11 Feb
Location: Delhi (India)
Order # AR100173681_S LINK
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Frustrated?
Frustrated?
Dear Customer,
We are sorry for inconvenience caused, but in actual your address was not complete so thats why it was not delivered on that day. Also phone number was not working.
See your given address below.
Ritika Pathak
CC 30 D
HariNagar
NewDelhi, Select a State, 110064
This is what u have given – it was not proper.
I hope you understand the reason now.
Sorry for inconvenience caused.
Thanks
Amit