WHAM MOBILE COMPANY/SANGEETA MOBILES Complaints & Reviews

By: VARGHESE BIJU N

Mr.Varghese Biju N
[customer]
Hubli, Karnataka
Mobile : +918050147260
Email: [email protected] or [email protected],

Dated:- 10-07-2017

To,
[01]
Branch Manager,
Mr.Lokesh HK
Support Team
Customer Care
Sangeetha Mobiles Pvt Ltd.,
080 – 49397000/7111
[email protected],

[02]
The Branch Manager,
Sangeetha Mobiles Pvt. Ltd.,
Shop No.3&4, Diamond Point,
Opp. HDFC Bank, Koppikar Road, Hubli-580020.
[email protected],

Respected Sir/Madam,

Subject: Complaint for Refunds of money Rs.3704/-
+ interest till as on date on
providing defective mobile Handset/
instrument set of mobile WHAM company —
requested for.

* * * * * *

It is to advise you that on 14th April 2015 I had visited Sangeetha mobile shop and after giving all the assurance I had purchased WD38-2.1 WHAM – – -911394650021640 and W184 – – 2.1 WHAM – – 911371951430480 for Rs.3704/- cash. The invoice No. Is SI/LXM/51, invoice date : 14/Apr/2015 time : 13:48:03. [ a scanned copy of the bill is enclosed ].

It is to bring to your kind notice that the instrument has not at all worked properly. It is not starting and the power is not coming. This matter was brought to the notice of the one Swati Naik and I was advised for authorized repair of the instrument. On the advice, I had handed personally handed over entire handset and accessories i.e. the instrument at shop No.7, opp. old bus stand, Hubli. I had visited personally so many a times but they could not repair it. After a gap of one month I had been handed over the instrument for use. But the instrument is recurring having the same problem. Hence, it proves that hand set sold to me was defective piece.

The day I had purchased the instrument set of mobile WHAM company WD38-2.1 — — 911394650021640 it is of no use to and I have not used it any way.

I have personally visited you service centre and they have misbehaved and refuse to return my money as well as a new set of mobile. Even I had visited show-room and advised the matter and development but they said they have not got any advise to refund money or change the hand set and give a brand new one.

Kindly arrange to advise them to return the whole money/full amount of Rs.3704/- + interest till as on date as I am not happy with WHAM company hand set and their worst service. I have not at all used it and from the time it is purchased it is giving me problem. Kindly do the needful for any early return of full amount + interest till as on date unconditionally to me.

It is my humble request to cancel the purchase made and for providing me defective piece or hand set of mobile and refund me entry amount of Rs.3704 + interest till as on date in cash as a goodwill of the company.

I hope the name and service of the company is maintained and I will get back my entire money+ interest till as on date.

During the past several months experience is that Sangeetha Mobiles Pvt. Ltd. is playing a blame game and is putting all the blame on the innocent customer like me. A brand new instrument of Mobile seal was even open by the employees of Sangeetha Mobiles Pvt. Ltd., how can the customer be blamed for defective and damaged instrument. It is totally unacceptable on the part of Sangeetha Mobiles Pvt. Ltd.. They simple putting the blame on customer and not trying to refund the money with interest. They simple prolonged the matter so long without any solution. Till date I have not got back my money with interest from them. Serveral times I had visited the show-room I have been told that the matter is referred to higher up and I will be advised on receipt of reply from Bangalore. They are simply harrising me and not ready to refund my money. Now, due to bad experience and bad service I do not want any type of instrument of Mobile from Sangeetha Mobiles Pvt. Ltd., and only refund of entire money with inerest as on date should be deposited in my bank account which is given below.

If Sangeetha Mobiles Pvt. Ltd. fails to refund the money with interest as on date to me within the time limit their licence to work and provide service should be cancelled immediately. Even some penalty also should be imposed to teach them a lesson.

Sir, Strict action should be taken against Sangeetha Mobiles Pvt. Ltd. for the default. They are simply playing a blame game and it should be stopped right now by them. Kindly order them to refund the entire money with interest as on date and deposit in my bank account with much delay. I have been waiting patiently for a long time to get back my money.
An early finalisation of the above matter is requested in my favour. For getting justice I will knock all the doors.

The matter has already been delayed much by them. Justice is required.

Thanking you, Sir/Madam,
Hoping for the best.

Yours faithfully,

[ Varghese Biju N ]
Hubli,
Karnataka,

MY BANKING CONFIDENTIAL DETAILS :-

Name : Varghese Biju Nellikhattial
Name of the bank : State Bank of India [SBI}
Branch : Hubli, Karntaka, India
Branch Address : Madhura colony,house no.4, ward
no.29, shantinagar cross, Hubli –
580023, Karnataka , India
Branch Code : 005107
Type of Account : Saving
Account No. : 20007414109
IFSC code : SBIN0005107
MICR code: 580002013

THANKS