Sir, I have tried to book the railway ticket through Make May trip from chiplun to ernakulam on 13/12/2015. How ever due to connectivity problem payment was not made to IRCTC. Hence ticket cannot be booked. It was assured by you to me that refund will be be reflected in my account . The booking ID is NR2151216857504. It is regretted to note that that the deducted payment is not received till the date.
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Dear DEEPAK MUKADAM,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint please note that we have already processed refund for complete amount with RRN# 490513727 as same would be reflected in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care