Hello i have ordered product(order no 100182282) from www.indiarush.com and paid 2499 through internet banking on 9-1-2016. After successfully paid product delivered to my adrress on 15-1-2016 but once i open the package i found it was incomplete, i ordered saree with blouse but inside the package i only found designer blouse n saree was missing then i called the customer service but the straight away denied and said that they sent complete product. Now i want consumer forum to help to sort this out n banned indiarush. Please suggest me for further process
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Dear Nandini,
Greetings from IndiaRush!!!
We apologize about the inconvenience caused to you, This is regarding your order number#100182282, We like to update you that we have done the cross check with our vendor and they have confirmed to us they don’t dispatch product separately blouse always attached with saree, You may also cross check your product weight on courier website it’s mention around 0.70 KG. if you still have any concern feel free to revert us back on [email protected] or you may contact us on #7042599012.
Docket Number SRTIDRP118749
Courier website url http://gojavas.com/docket_details.php
Thanks & Regards:
Team IndiaRush.