Replacing Phone delay in 3 month Reference Ticket id: 1715558
Everyday new replacement policy.
Reference Ticket id: 1715558 is open on 26th Nov -2016 yet to fix replacement.
Handset for replacement not yet dispatched to delivery .
first time sent main to me

1 ) on – 29th- Nov-2016
-This is to inform that you we are not able to generate Waybill Number for your device/Accessory due to some technical issues. We request you to kindly wait for some time.
We appreciate your patience and further solicit your cooperation.
2 ) on – 09th – Des-2016
– Reference Ticket id: 1780767
This is to inform that you we are not able to generate Waybill Number for your device/Accessory due to some technical issues. We request you to kindly wait for some time.
We appreciate your patience and further solicit your cooperation.

3) on 10th – dec -2016
Reference Ticket id: 1715558.

Yuphoria transreceiver swap has been created. REPL

ORDER#:GJ-101215-20736501
WAYBILL#:343511214091

You can track your device through http://www.delhivery.com/
Important points –
We will be forwarding your request to our courier company who will be contacting you on best effort basis.
4 ) on 24-Dec-2016
Reference Ticket id: 1715558

Thank you contacting YU support.
We sincerely regret the inconvenience caused to you.
In response to your complaint, we would like to inform you that due to some technical issue, device dispatch taking 7 – 10 working days. , so please give us some time.
we will highly appreciated your patience.
However, we request you to contact us on our customer center contact number 1860 212 2122 (Charges Apply), so that we can resolve your case on priority basis.
Our motto is to provide the best services as per customer’s expectations.
Best Regards
Yu Support

5) on 07-jan-2016
Dear Lalit ,

Thank you contacting YU support. Reference Ticket id: 1931325

We sincerely regret the inconvenience caused to you.in response to your complaint, we would like to inform you that due to some technical issue, device dispatch taking 7 – 10 working days. , so please give us some time.we will highly appreciated your patience.

However, we request you to contact us on our customer center contact number 1860 212 2122 (Charges Apply), so that we can resolve your case on priority basis.

i have contact again 19-jan-2016 but not solve my problem
then not any response to replace device (18602122122) on this no and wait the call and than after cut automatically

I am raising the complaint on YuPhoria Support and services against fraud services.
Can we not BAN the YuPhoria brand seeing the no. of complaints not resolved and doing fraud business in Indian Market.

Regards,
Lalit Lunagariya
+91 9274435071