Complaint against Ritual Holidays Pvt. Ltd. – Sales Representative Jyoti & Service Representative Rohit

Gir Holiday Package:

Jyoti confirmed a Rs. 21000/- deal for my Gir package that includes Hotel booking & car travel charges from 4th Nov to 7th Nov. However, in Gir I requested for Swiss Tent and for which they increased the package by another Rs. 2000/-. when I reached the destination, I got to know that all Swiss tents were already booked and I was incorrectly promised.

They looted additional money from me and it was an embarrasment for me and my family. Thankfully I spoke to the Hotel manager and he gave be a good ac room. Another broken promise was I was informed that I would get a Tata indigo for car travel but got Maruti Swift

The car charges were promised to be covered but he asked for Food & dinner which as a human I couldn’t deny

I want a refund of my overcharge and also a compensation for bad experience. Need your help to resolve this

Dinesh Baria
[email protected]