Track n Take – Fraud Transaction

Dear Sir,
Calls received from +919654601490, +918375969398, +919654639714, +919654945371, +919654605168 on behalf of ICICI Bank credit card, as laps reward points, also debited Rs 8900/- same time, same will refund to your account, need not to pay.
A fraud transaction of Rs.8900/- was done on 04.03.2015 on my ICICI Bank Credit Card No.4629 8645 4045 5005 around 2.15 p.m.by cheating me. Within an hour from ICICI ATM Centre Video Chat, Shivajinagar, Pune, Maharashtra, I have requested customer care to stop the payment and block the card. Request no. is 360050234. After that I have made a complaint with Vishrambaugwada Police Station, Pune, Maharashtra and Cyber Crime Branch, Police Commissioner Office, Pune.
On 05.03.2015 I again visited ICICI Bank Credit Card Dept., Bhandarkar Road Branch, Pune, Maharashtra, India and submitted a letter (with the copy of complaint lodged with police station) informing about this fraud transaction and requested to stop the transaction and to do the needful.
I have not purchased anything from this merchant. By cheating me following nos. have done the fraud transaction on my credit card. Mobile Nos. +919654601490, +918375969398, +919654639714, +919654945371, +919654605168 are involved in this fraud transaction.
After having knowledge of fraud transaction, without supporting the client by stopping the transaction, ICICI Bank have debited the amount of Rs.8900/- on my credit card on 06.03.2015 i.e. after a period of 2 days. When I asked, Credit Card Dept. ICICI Bank, Bhandarkar Road, Pune Branch, officers told me that ‘merchant asked for payment on 6th and we have paid’.
On 16th & 17th March, 2015 above mentioned numbers again called me and tried to make another fraud transactions saying that ‘your new card is dispatched, activation pin is dispatched, have your received or not ? verification required etc.’
I have not purchased anything from this merchant and persons related to above mentioned mobile numbers. To drop a curtain on the fraud transaction they have send me some gifts on 31st March, 2015 by DTDC Courier & Cargo Ltd. CN No. Z48682911, having address of the sender on the invoice send with this is – ‘Track n Take, Asha Enterprises, B 6/A, 2nd floor Pandav Nagar Ganesh Nagar New delhi – 110092, E-mail – [email protected]’
These concerned persons made fraud on my credit card and ICICI Bank have also supported these persons. I request you to order the appropriate authority to take necessary criminal proceedings against these concerned people who have made this fraud transaction and refund me the amount of Rs.8900/- which was debited to my above mentioned credit card account.
Thanking you,
Yours faithfully,
Sunil Tote
[email protected]
Cell : 9823415531