Hi team. I am very disappointed with the services of Vodafone and the customer care executive. I am facing billing related issues from last 6 month. I am charged for downloading from paid website which I never done. Every time I complained about it on nodel email id. They accept that it was wrongly charges and reverse the same. So paid only the services which I am using. The same happened this time also. I mailed again but this time they said the charges are correct so no reverse is possible. I need all information related to that including website name date and time of subscription. Till time I will not get details I will not pay bill. I am using this no from last 3 years and always paid money on time. If this issue will not resolve I will switch my no to Airtel as I am getting calls from them for no portability. So requesting to help me as I want to continue service from you. It will be grt if someone will look into matter and resolve the same.
Narayan 9873437210
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