I have being taken a Vodafone connection on 17-Sep-2014 no 9619681644 and my bill is generated for the same on 01-Nov-2014. Today i came to known that i have being charged for 124 rs below which I have not used or downloaded.
Downloads
19/10/14-23:00:24 wapvilla_ppd 0:00 49 4 6
26/10/14-17:53:51 mobilart_valuepack 0:00 75 4 6 Total 2 Calls 124.00
Thanks and Regards,
Prakash Pandey.
9619681644.
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I am facing the same problem they have charged extra 49Rs. for some wapvilla ppd download.The customer care personnel don’t have any answer on what is the file & why are they charging for it, if at all we download anything we shall pay to website through credit cards not through Vodafone, Vodafone can just charge for the mb’s used which it is already in d 2gb plan. When asked to reverse the charges they say it cannot be done.
While searching wapvilla ppd I came across this forum n got to know many people are facing this problem, I told the executive to type in wapvilla on internet & just see how many Vodafone customers are complaining about this thing, he again did not answer & said his senior will call back. Its just unfair after already paying heavily for the service u have to pay extra for something that u have not used. Will wait for seniors call or post it on Vodafone’s official fb page.