ear Sir, This is to bring to your kind notice that I had booked online, a one bedroom flat in New Haven Compact, , Ahmedabad as per your offer at Snapdeal.com; and paid the initial booking amount of Rs 30000/- paid through Internet Banking from ICICI Bank The aforementioned site and project are suffering from the following defects:- First and foremost the site is not placed at Ahmedabad. It is on the outskirts of Ahmedabad District, off the SG Highway and in fact it is based in Gandhi Nagar district. Nowhere in your product brochure, you have mentioned that the property is based in Gandhi Nagar. It may be noted that we have opted for this property relying on the information made available online on your website and Snapdeal.com. As per the terms of the offer we bid for the property online and subsequently paid the booking amount of Rs. 30000/- through internet banking On 5th September, the Order was cancelled by SNAPDEAL and a new order number 2708019164 of Rs 29500 was created by SNAPDEAL .No Physical inspection of the site/property was carried out by us. We relied on the brand and goodwill of TATA. But on subsequent site visit by us on 27th September, we were utterly disappointed with the site projections and details mentioned on the website. The information provided by you is misleading and incomplete. The following facts have been misreported by you: The property is based in Gandhi Nagar and not Ahmedabad as stated everywhere in your brochure and Snap Deal.com.Prices of property in AHMEDABAD AND GANDHINAGAR are different. No proper location of SITE ADDRESS is mentioned in the listing(WHICH DISTRICT IT IS BASED, WHAT IS THE DISTANCE FROM AHMEDABAD TOWN). It was only during our site visit and from the copy of agreement provided to us, that we got to know that the property was intact with in the GANDHI NAGAR District. We are dissatisfied with the location of the project. We feel cheated and misled. We have purchased the property for our personal use .But the site is very far from city and is for investment purpose only with time horizon of 4-5 years (as told by TATA team) The site is undeveloped and is outside AHMEDABAD city limits, probably within village/ gram limits. No satisfactory site development has been undertaken till now. The vendor has just laid down concrete structures which are un finished and lack basic amenities like approach roads, drainage, infrastrucutre etc. We are being asked to pay almost 80% of the total consideration by November’2014 with no basic amenities as mentioned above, no water supply, no roads, undeveloped site. In the listing on SNAPDEAL Payment cycle was different based on CONSTRUCTION(20%+20%+20%+20%+15%+5%)Nowhere it was mentioned that flats are completed and we need to make around 80 % payment in next 6 months Infact, even a sample flat was not ready at the time of our site inspection. We were taken to a sample flat belonging to a different category, SUBH GRAH to have a basic idea. It is absolutely unreasonable and unfair on your part to sell your product without even giving the opportunity to the buyer to see the property that he is buying. I have reported the above matter to you several times, emails dated 29th September’14, 1st October’14, 12th October, 14, 14th October, 2014, 18th October, 2014 but despite all my pleadings you have not given any satisfactory response which is indeed regrettable and highly un business like. The above mentioned deal is first of its kind wherein a property is being listed on website and is being offered for sale . Therefore it becomes all the more important and necessary for the vendor to give out full, correct and complete information with respect to the product. The buyer is relying solely on the information furnished on the website without any physical verification.