Dear Sir
This is Santosh Choudhary from Pune Maharashtra, I got one call from Mr. Ali Ahmad / Mrs. Meena Kaur / S.K Pradhan, Mr.Ajay Varma, Ahbaysingh,Mohan Gupta, Punit Singh, Sumit and called from Mr. Tarun Sharma They all are working in sandsshoppinghub.com
I have purchased online combo pack (consisting Iron, Watch, Goggle, MP3 Player, Index Cocker) from Sands Shopping which is amounting to Rs. 7999/- on dt. 25.09.2013. & I have done transaction to sands shopping hub paytm by using HDFC Credit card Amount Rs. 7,999/- having Transaction ID 253513639. But, till date I have not recd. any product by continuous follow up with Sands shopping.
Also on dt. 26.10.2013, I have again call from Mr. Ali Ahmad & he told that you are confirmed lucky winner for Cash Prices for Rs.1,60,000/-. But, for that prize, you needs to make one transition compulsory for Rs.23600/- for tax purpose & phone transfer to Mr. S.K.Pradhan, Sr. Manager & he say to me with this transaction he promise me one LCD TV 42” (Will be receive as a gift item against their incentive program). So, I have again done transaction to sands shopping hub paytm by using HDFC Credit card Amount Rs. 23,600/- having Transaction ID 264417961.
At that time, I am told to Mr. Ali Ahmad / Mrs. Meena Kaur / S.K Pradhan & Mr.Ajay Varma regarding any extra demand of one rupees & they promise me that, they will not required any amount or any transaction after this transaction.
Also I have recd. call from Mr. Ajay Varma on dt. 28.10.13 & he informed that, your prize transaction is being processed today within period 2-3 hrs. & he got all details from me like bank Account No., PAN Card No. etc. subsequently he inform me for this transaction they want refundable transaction deposit amounting Rs. 32,000/-. But, at that time I am not having cash amount Rs. 32,000/-. And they promise me that, they will give gift against this transaction one black berry latest model mobile against their incentive program. After coordination with Mrs. Meena Kaur, Mr. S.K.Pradhan, Mr. Ali Ahamad & this is decided that Mrs. Meena Kaur will bare Rs. 12,000/- personally & balance amount Rs. 20,000/- bare by me. So, I have again done transaction to sands shopping hub paytm by using HDFC Credit card Amount Rs. 20,000/- having Transaction ID 265266315. After this transaction they promise me prize transaction dt.ie. 02.11.2013 with prize realizing ID, ID Tax and Unic ID No. They send me these ID through SMS.
But till date, they are not release my prize on dt. 02.11.2013 to 05.11.2013. So, I contact to Mrs. Meena Kaur & Mr. Ajay Varma, & they inform me that, all prizes are hold due to server problem & Mr. Ajay Varma is going to Bangalore for server repairing work & after that they will release the prize.
Also on dt. 11.11.2013, Mr. Ajay Varma called me & he informed that, your prize release procedure is being processed. But, due to some server problem they again want refundable transaction deposit amount which is 32,500/-. But, I am not having cash amount Rs. 32,500/-. After coordination with Mrs. Meena Oza, Mr. Ajay Varma & this is decided that Mrs. Meena Kaur will bare Rs. 7,500/- & Mr. Ajay Varma bare Rs. 12,500/- personally & balance amount Rs. 12,500/- bare by me. So, I have again done transaction to sands shopping hub paytm by using HDFC Credit card Amount Rs. 12,500/- having Transaction ID 271544944.
Above transaction is done on dt. 11.11.2013 at 17.48 pm & after the transaction, Mrs. Meena & Mr. Ajay Varma informed me that, my transaction is not found due to server problem, and they will check this transaction tomorrow morning.
Next day, i.e. on dt.12.11.13, Mr. Ajay Varma & Mrs. Meena Kaur called me & informed me that, they checked the transaction but not found, so they inform me do more transaction for Rs. 12,500/- & previous transaction amount will be automatically credited on your account. If you not done this transaction within 1 to 2 hours period, so you will lost your all prize amount. So, I am against done transaction to sands shopping hub paytm by using HDFC Credit card Amount Rs. 12,500/- having Transaction ID 281544572.
By considering above all transactions, Mr. Ajay Varma & Mrs. Meena Kaur give me final date of prize release ie.29.11.2013.
Till 30.11.2013 I am not received any product & not any prize amount Rs. 1,95,000 + Rs.20,000/- Rs.25,000/-.
But, on 30.11.2013 I am again call received from Mr.Punit Singh & he inform me that, your prize amount is increased i.e. Rs. 3,30,000/- and for that increased prize amount he demand for Rs. 25,500/- (Refundable amount) for releasing the prize & also promise me regarding One Home Theater will be receive as a gift item against their incentive program. And also informed that, If, you not paid this amount, you will be quit from this prize & you will refund your all amount by company sailing products.
So, I inform to Mr. Punit Singh, at present I have not money for future transaction. So, kindly release my minimum prize amount & refund my all transaction amount i.e. Rs. 76,599/- on dt 30.11.13.
Also again call received from Mr. Ajay Varma & he told me that, he is ready to bare Rs. 10,000/- & say do arrangement for Rs. 15,500/-. And I am told him that, at present I have no money in my account & refund me my all transaction amount & prize amount at the earliest. He promise me that, they will release my all amount & prize amount by Monday i.e. 02.12.2013.
Also again call received from Mrs. Meena Kaur & he told me that, he is ready to bare Rs. 10,000/- & say me do arrangement for Rs.10,000/- . After this transaction you will get your prize Rs. 3,30,000/- & Product on 11.12.2013. If, you do not paid this amount, you will lost your product & prize. So, I do one transaction Amounting to Rs. 10,000/- having transaction ID 280336880.
But, on 11.12.2013 I am again call received from Mr. Abhay Singh & he inform me that, your prize amount is increased i.e. Rs. 4.30,000/- and for that increased prize amount he demand for Rs. 42,000/- (For tax purpose) & also promise me regarding One Lap Top 21”, ACER make, will be receive as a gift item against their incentive program. And also informed that, If, you not paid this amount, you will be quit from this prize & you will refund your all amount by company sailing products.
After many calls receive from Mrs. Meena Kaur, Mr. Abhay Singh & Sumit & there suggestion regarding part payment transaction (partially bare by them i.e. Rs. 17,000/- & partially bare by me i.e. Rs. 25,000/-). So, I will do below transactions amounting to Rs. 25,000/- as per below –
Amount Rs. 7000/- having Transaction ID 282596371, Amount Rs. 8000/- having Transaction ID 305634572, Amount Rs. 4999/- having Transaction ID 2014094784 Amount Rs. 5750/- having Transaction ID 308506276,. Last transacstion done on dt.24.02.2013,
After above all transaction, Mrs.Meena Kaur inform me on 24.02.14 that, your all transactions are completed & promised that we will release all amount of prize on dt.28.02.2014 i.e. Rs.4,32,532/-.
On 28.02.14, I am received SMS from Sand Shopping mentioning that, Dear Customer, Due to some internal problem, your prize date has been changed & you will receive your prize on dt.03.03.14. So I contact to Mrs. Meena regarding the change of prize date & she is confirmed me that I will receive the all prize amount surely.
So, I call to Sand Shopping customer care on dt.03.03.14 regarding releasing of my prize. But, at that time Mr. Sumit informed me that, Mrs. Meena Kaur is given resign on dt.01.03.2014 and inform me that their Superiors will contact me within 2-3 days period.
After 7 days period I contact to Sand Shopping customer care & Mr. Sumit is informed me that, our Senior Mr. Tarun Sharma will contact you shortly.
After 2 days period Mr. Tarun Sharma is contacted me & inform me that, we are terminated our 7-8 staff members due to their fraud with Sand shopping & customers. And he inform me that, company will be your installed amount within 45 days period otherwise you will recover your amount by online shopping.
After that, Sand shopping is not contacting me & when I call them, they will inform me that, respective person is in on leave & will contact you within 7-8 days period.
So, over and above, till date I have not received my prize amount i.e. Rs. 4,32,532/- OR not return me my total transaction amount i.e. Rs. 1,22,669/-. Only I have received One LED TV 32” which is damaged.
As per their commitment I have not received all gift items i.e. Black Berry Mobile, LED TV 32” (Replacement), Gold plated jewelry Set, 7999/- products.
So, I am hereby raised my complaint verses M/s. Sand Shopping Hub.
So, kindly consider my complaint & take necessary action against Sand Shopping Hum & help me to return my amount.
This is for your inf. Please.
Regards,
SANTOSH WAMAN CHOUDHARY.
(Mob. 09673845950)
