Respected Sir,

I, Sunayan Mishra ,have placed an order to India flower gift shop for delivery of Cake on 15-Feb-2014 in two places in two different City (Bhubaneswar and Mumbai) for some of my close relatives.
But They didnt deliver the cake till night not even day,I have called approximate 10-15 times to their staff & customer care executive,But no body respond me properly.
Then I just sent a mail to their customer care support id & same informed to them for cancelling the order & then they Informed me that you will get refunded amount with 10-15 Days.
Now I try to contact with them but nobody response my call or emails,Even I didnt recieved my money till now.I sent mail to then twice-thrice times,But I didnt get it,Even I requested to them but they are not behave properly.
Sir Please help me out to get back my money from them,I tried all nos which is giventheir website,.
The details of India flower gift shop is as follows:-

Website:www.indiaflowergiftshop.com
Customer Care support Email Id:[email protected] Customer Care No & Their Contact Details:-+ 91 9836364260, +91 9163271628,+91-08697564808 Address as per their website:Romba Gifts 22/279, Jodhpur Gardens, Second Flr, Kolkata 700045, WB, India

The Details of My placed Order is as follow Order Tracking ID : VHDp5y Ordered Amount Paid:Rs 549

Order Tracking ID : 2nBrzV
Ordered Amount Paid:Rs 549

Total payment paid to India Flower Gift Shop:1048

All Payments done by HDFC NETBANKING.So I have all the evidense of payments given to them.
Please support me to get back my amount.

Regards
Sunayana Mishra
+65-84827874