Details : Order-history-Mulya-Shopping-Pvt-Ltd
i have order the one, Acer Gateway NE56R Laptop (2nd Gen PDC/ 2GB/ 500GB/ Linux/ 128MB Graph) (Black), order reference no. 55090. On dated – 2.4.2014 and make the payment of Rs. 15725/- for such order through credit card. But by today date 11.5.2014 did not received the product or refund amount. I have called customer care at least 100 of times and they said that the refund will be credited to your account by the Monday they give me assurance for the refund the amount from seven weeks and seven Monday has been passed away but no refund has been given now the pathetic part is that the call centre not picking my phone call. Now the I have cross my all patience level I have to move to Consumer Forum court. They don’t know that I am also a lawyer so I will not allow them to take my money in just like that.
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5/11/2014 Order history – Mulya Shopping Pvt Ltd
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ORDER REFERENCE DATE TOTAL PRICE PAYMENT STATUS INVOICE
IVBFOZJEO 04/2/2014 Rs 15,725 Icici Payment gateway Request for Refund – details
Order Reference IVBFOZJEO – placed on 04/2/2014
Carrier: Mulya Shopping Pvt Ltd
Payment method: Icici Payment gateway
Follow your order step-by-step
DATE STATUS
04/9/2014 13:26:07 Request for Refund
04/2/2014 13:06:28 Payment accepted
04/2/2014 13:05:01 Payment Process by ICICI Bank
REFERENCE PRODUCT QUANTITY UNIT PRICE TOTAL PRICE
Total products : Rs 15,725
Total shipping : Rs 0
Total: Rs 15,725
55090 Acer Gateway NE56R Laptop (2nd Gen PDC/ 2GB/ 500GB/ Linux/ 128MB Graph) (Black) 1 Rs 15,725 Rs 15,725
DATE CARRIER WEIGHT SHIPPING COST TRACKING NUMBER
2014-04-02 13:05:00 Mulya Shopping Pvt Ltd – Rs 0 –
Messages
FROM MESSAGE
MOHIT GARG
04/21/2014 14:52:51
To
The Manger,
Mulyashop. Com
Maharashtra
Dear sir,
I am Mohit Garg from Agra i have order the one, Acer Gateway NE56R Laptop (2nd Gen PDC/ 2GB/ 500GB/ Linux/ 128MB Graph) (Black), order
reference no. 55090. On dated – 2.4.2014 and make the payment of Rs. 15725/- for such order. Through credit card. But by today date 21.4.2014 did
not received the product or refund amount.
Kindly refund my amount as soon as possible.
Thanking you.
Mohit Garg
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5/11/2014 Order history – Mulya Shopping Pvt Ltd
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Frustrated?
Frustrated?
Dear Sir,
We see that the order has already been processed for a refund as the stocks available with the supplier were exhausted. We see that the refund was processed on 9th of April 2014. If you have any queires on the same please write to us at [email protected] 0r call us at 9222111567
We appologies for the inconvience caused
Sir,
I had the same experience. I am waiting for my money(Rs.4700) after cancelling my order on 06/05/2014. I spent around Rs.200 for follow-up. Also lost my time. Did you received the money now?. Please reply.
Mr. Mohit and Blaji you are right. They made same story with every customer.This is the height of patience. This kind of services is not expected with M/S Mulyashop. I have fed up with their services. they have wasted my money and time. So i decided to go to consumer Forum. I have called at consumer Forum, They have suggested me, there are various ways to get my money back with penalties. I will definitely file a fraud case against them even though they refund money back.
i brought a product with order reference Dnpolaoik on 19th may.what about the status no information only written payment accepted from citrus.
And an incomplete shipment information