Sir,
I HAD ORDERED A SONY EXPERIA M DUAL MOBILE ON 15/03/2014 FOR RS. 10996. i PAID THEM ONLINE BUT TILL DATE I HAVE NOT RECIEVED THE PRODUCT. THEY DO NOT PICK UP THE PHONE (CUSTOMER CARE) . ONCE ONE LADY PICKED UP THE PHONE AND PROVIDED A NO. 02233677507 BUT NO ONE PICKS UP THIS NUMBER ALSO. i HAVE MADE MANY COMPLANT BUT NO REPLY FROM OTHER SIDE.
cAN ANYONE ADVISE ME HOW CAN I RECOVER THE MONEY FROM THESE CHITERS. SHOULD I MAKE A COMPLAINT TO POLICE. I M IN NEW DELHI AND THEIS OFFICE THEY SAY IS IN MUMBAI.

PLEASE REPLY.